Tell us what happened
A dispatcher reads every request and texts you a time. Water running now? Call instead.
Emergency line, 24/7(330) 555-0101
HoursEmergency line: Open 24 hours
Office: Monday – Friday: 7 a.m. – 5 p.m.
Before you send
Who answers the emergency line?
A dispatcher at our Canton shop, any hour, every day. The line rings at the shop, and a crew on the night rotation is on call.
Can I text you a photo?
Yes. Text it to (330) 555-0101. A photo of the break and of the shutoff helps the crew bring the right parts.
Will I get a price before you start?
Yes. The plumber writes the price down and texts or emails it to you. Work starts when you say yes.
Do nights and weekends cost more?
Yes. Between 6 p.m. and 7 a.m., and all day on weekends and holidays, an after-hours rate applies. The dispatcher tells you what it is before a van leaves, and you can say no.